Privacy Policy
Your privacy is of the utmost importance to us. Learn how we collect, use, and protect your personal information.
1. Compliance with Applicable Laws
SBB Jewellers processes personal data in accordance with applicable laws of India, including the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and other applicable rules and regulations. Where required, we obtain your consent before collecting or processing your personal information.
2. Consent
By accessing or using this website, submitting any enquiry, registering an account, placing an order, or providing your personal information, you expressly consent to the collection, processing, storage, and use of your information as described in this Privacy Policy.
You may withdraw your consent at any time by contacting us. Withdrawal of consent shall not affect processing carried out prior to such withdrawal and may limit our ability to provide certain products or services.
3. Accuracy of Information
You are solely responsible for ensuring that the personal information you provide is accurate, complete, and up to date.
SBB Jewellers shall not be liable for any loss, delay, failed delivery, or other consequences arising from inaccurate, incomplete, outdated, or misleading information provided by you.
4. Fraud Prevention
To protect our customers and business, SBB Jewellers reserves the right to verify customer identity, payment information, billing details, delivery addresses, and purchase transactions before accepting or processing any order.
Orders suspected to involve fraud, unauthorized payment methods, money laundering, identity theft, or other unlawful activities may be delayed, cancelled, or reported to the appropriate authorities without prior notice.
5. KYC and Regulatory Requirements
For certain purchases, exchanges, refunds, buybacks, or transactions exceeding prescribed legal thresholds, SBB Jewellers may require customers to provide government-issued identification or other documents as required under applicable laws.
Failure to provide the required documentation may result in refusal, delay, or cancellation of the transaction.
6. Jewellery Images and Product Information
Every effort is made to display jewellery, gemstones, and precious metals accurately.
However, due to differences in screen settings, photography, lighting conditions, monitor calibration, and handcrafted manufacturing processes, actual colours, finishes, textures, and appearances may vary slightly.
Product dimensions and weights are approximate unless specifically stated.
Such variations shall not constitute defects or grounds for refund.
7. Gold, Diamond and Gemstone Prices
Gold, silver, platinum, diamond, and gemstone prices fluctuate based on market conditions.
Prices displayed on the website are subject to change without prior notice until an order has been confirmed and payment has been successfully received.
SBB Jewellers reserves the right to correct pricing errors resulting from technical, typographical, or human error.
8. Data Security Disclaimer
Although SBB Jewellers employs commercially reasonable security measures, encryption technologies, firewalls, and secure payment systems, no website, network, server, or electronic storage system can be guaranteed to be completely secure.
Accordingly, SBB Jewellers does not warrant or guarantee absolute security of personal information transmitted over the internet and shall not be liable for unauthorized access resulting from circumstances beyond its reasonable control.
9. Third-Party Services
Our website may use trusted third-party service providers including payment gateways, logistics partners, cloud hosting providers, analytics services, customer communication platforms, and marketing tools.
Such providers process information under their own privacy policies and security practices.
SBB Jewellers shall not be responsible for the privacy practices, security measures, or actions of independent third-party service providers.
10. Cookies and Analytics
Our website may use cookies, web beacons, pixels, and analytics technologies to improve website functionality, personalize content, measure advertising performance, detect fraudulent activity, and analyze visitor behaviour.
By continuing to browse the website, you consent to such technologies unless disabled through your browser settings.
11. International Access
Our website may be accessed from countries outside India.
Users accessing this website from outside India acknowledge that their information may be processed and stored in India or in jurisdictions where our authorized service providers operate, subject to applicable legal requirements.
12. Intellectual Property
All website content including photographs, jewellery designs, graphics, videos, logos, trademarks, product descriptions, text, and other materials are the exclusive property of SBB Jewellers or its licensors.
No content may be copied, reproduced, modified, distributed, published, or commercially exploited without prior written permission.
13. Limitation of Liability
To the maximum extent permitted under applicable law, SBB Jewellers, its directors, employees, affiliates, agents, suppliers, and partners shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including loss of profits, business interruption, loss of data, or goodwill arising from or relating to the use of this website, reliance on its content, or any transaction conducted through it.
Our total liability, if any, shall not exceed the amount paid by the customer for the specific product giving rise to the claim.
14. Force Majeure
SBB Jewellers shall not be liable for any delay or failure to perform its obligations due to events beyond its reasonable control, including but not limited to natural disasters, floods, fires, pandemics, strikes, transportation disruptions, cyberattacks, power failures, government actions, war, civil unrest, or failures of telecommunications networks.
15. Indemnification
You agree to indemnify, defend, and hold harmless SBB Jewellers, its directors, employees, affiliates, and representatives from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from your breach of these terms, misuse of the website, violation of applicable laws, or infringement of the rights of any third party.
16. Governing Law and Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of India.
Any dispute arising out of or relating to this Privacy Policy or the use of this website shall be subject to the exclusive jurisdiction of the competent courts located in Bengaluru, Karnataka.
17. Contact Information
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
SBB Jewellers
Bengaluru, Karnataka, India
Email: info@sbbjewellers.com
Phone: +91-XXXXXXXXXX